Salt by Hendrix

Salt by Hendrix Crystal Waters Face Mask 40ml

$44.95
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Our Crystal Waters Hyaluronate Mask has been designed for an intense hydrating skin experience. It offers an immediate boost in moisture, assists with brightness, fights dull looking skin and uneven texture. It also contains crazy cool amounts of antioxidants, Vitamin C, bioactive ingredients and can assist with inflammation and pigmentation. And, she feels cool as a cucumber on the skin leaving your skin feeling refreshed and super loved.  

Application: Crystal Waters has been designed for use every 3rd day for up to 30 minutes (this time can be increased as your skin becomes used to the treatment) or sleep in this hydrating product overnight once to twice a week. Wash thoroughly with warm water. Follow with your regular skin routine. 

We recommend testing a small area on the face first prior to use. Discontinue use if irritation occurs.

Due to the natural ingredients used in this amazing product, occasionally your mask may require a little stirring. Store in a cool, dark location.  

Glow baby, glow. 

Shipping within Australia

All parcels are shipped from our warehouse in Sydney, NSW, from postcode 2228

Regular Post:

  • FREE for orders over $50 

  • $6.95 for orders under $50 

  • 1-6 Business Days (for more accurate delivery times, this depends on your location - click here

  • Every Parcel With Tracking Information!

  • If you have any concerns about your order, please contact us immediately and one of our customer service representatives will be of assistance

Express Post:

  • $9.95 for all orders

  • 1-3 Business Days (depending on your location click here

  • Tracking available

  • All our parcels are shipped via Australia Post 

  • All orders are usually dispatched within 24 Hours of Payment (excluding Saturdays, Sundays and public holidays. If an order needs more than 1 business day handling we will contact you ASAP)

  • Orders may require 1 business day for handling

  • All orders are Safe Dropped 

We don't take responsibility for orders that are lost or stolen once the parcel has been delivered to the correct delivery address

 

On-demand night and Saturday delivery

We have recently launched both Same Day Delivery and Saturday Delivery through Australia Post.

The price for the service is as follows:

  • $12.45: Tonight between 6pm-9pm
  • $14.45: Saturday between 1pm-6pm

This feature is only available for Sydney-metro residential addresses. Unfortunately, this service is not available for commercial property. Customers will need to make sure their contact details including phone number is provided for these orders as this will ensure a smooth process, this is a mandatory field required.

Any orders placed after the 1:30 pm cut off time will be either automatically swapped to express postage or will go out as placed for the following day. If under any circumstances, your order is delayed you will be contacted immediately with a solution.

Shipping to New Zealand

All parcels sent to New Zealand are done so through Australian Post services. We offer both standard shipping and express services. Express parcels can take up to 3 business days to arrive whereas standard can take up to 5 business days. These times are reflective of metro areas only and additional days will be required for areas outside. This is excluding any delays in dispatching the order in which the customer will be notified.

The rates are weight based and will be displayed upon 

    The maximum weight limit is 10kg, any order over will require more than one shipment.

    Unfortunately, due to delivery costs, free shipping or discounted shipping promotional codes do not apply to international orders unless clearly stated otherwise. 

    Please note that due to strict Airmail regulations aerosols and flammable items cannot be shipped by Air and therefore cannot be mailed overseas. 

    International Shipping 

    All international parcels are shipped through the Australia Post International services. For accurate delivery times please insert your country and postcode here, with our address being Miranda, 2228. All delivery times shown are in business days and we will not accept refunds or returns for deliveries made outside of these days.

    All parcels are subject to a 5kg weight limit and all parcels above the specified weight limit will not be able to sent out as one shipment. For parcels that exceed the weight limit, please contact us and we may be able to make arrangements for a single delivery, however we make no guarantee.

    Unfortunately, due to delivery costs, free shipping or discounted shipping promotional codes do not apply to international orders unless clearly stated otherwise.

    Please note that due to strict Airmail regulations aerosols and flammable items cannot be shipped by Air and therefore cannot be mailed overseas.  Depending on which country you are shipping too, you may have to pay additional customs clearance charges. These additional charges for customs clearance is the recipients’ responsibility. Us a sender has no control over these charges so we advise you to contact your customs authority if you have any concerns.

    Our international shipping rates are displayed at checkout.

     

    The following brands are unable to be sold outside of Australia:

    1. Olaplex

    2. Cloud Nine

    3. Moroccanoil 

    4. Brazilian Blowout

    5. Denman Brushes

    6. Evo 

    7. Featherjet

    8. Lakme

    7. MOP

    8. Neuma

    9. Reuzel 

    10. Retinol - X 

    11. Skincare LDEL Cosmetics

    12. Verb

     

    Returns policy, and warranty

    • All products are genuine and come with the manufacturer’s warranty. Every product has a different warranty period. Please phone us if there are any queries.

    • We do accept returns within 120 days of invoice date 

    • Change of Mind returns are accepted, however there is a $9.95 restocking fee and buyer is responsible for return postage and re-postage  

    • All items need to be in original condition, or else the refund/return will not be granted 

    • On the rare occasion a good appears to be faulty, we will have it assessed once sent back and we will cover the return postage and re-postage

    • We under no circumstances accept returns on a used hair appliance 
    • Hair appliances will only be accepted as a return if the product has not been opened, used and it is in original packaging 
    • We will not refund a hair appliance that has been sent back to us, if it has been opened used and not in re-sellable condition and the buyer will be responsible for the postage cost back