Shipping Within Australia
FREE for orders over $50
$6.95 for orders under $50
1-6 Business Days ( usually arrives within 2 business days)
Every Parcel With Tracking Information!
If you have any concerns about your order, please contact us immediately and one of our customer service representatives will be of assistance
$9.95 for all orders
1-3 Business Days ( usually arrives within 1 business day)
All our parcels are shipping via Australia Post
All orders are usually dispatched within 24 Hours of Payment*
Orders may require 1 business day handling
*excluding Saturdays, Sundays and public holidays. If an order needs more than 1 business day handling we will contact you ASAP
We don't take responsibility for orders that are lost or stolen once the parcel has been delivered to the correct address
On-Demand Tonight and Saturday Delivery
We have recently launched both Same Day Delivery and Saturday Delivery through Australia Post.
The price for the service is as follows:
- $12.45: Tonight between 6pm-9pm
- $14.45: Saturday between 1pm-6pm
This feature is only available for Sydney-metro residential addresses. Unfortunately, this service is not available for commercial property. Customers will need to make sure their contact details including phone number is provided for these orders as this will ensure a smooth process, this is a mandatory field required.
Any orders placed after the 1:30 pm cut off time will be either automatically swapped to express postage or will go out as placed for the following day. If under any circumstances, your order is delayed you will be contacted immediately with a solution.
Shipping To New Zealand
All parcels sent to New Zealand are shipped via Express shipping and should take between 3-5 business days. This is excluding any delays in dispatching the order in which the customer will be notified. The rates are as follows:
All parcels above the specified weight limit will not be able to sent out as one shipment. Unfortunately, due to delivery costs, free shipping or discounted shipping promotional codes do not apply to international orders unless clearly stated otherwise.
Please note that due to strict Airmail regulations aerosols and flammable items cannot be shipped by Air and therefore cannot be mailed overseas.
Our international shipping rates are shown in the boxes below. All international shipping is shipped through Australia Post International services and can take up to 14 business days depending on your location. All parcels above the specified weight limit will not be able to sent out as one shipment. Unfortunately, due to delivery costs, free shipping or discounted shipping promotional codes do not apply to international orders unless clearly stated otherwise. Please note that due to strict Airmail regulations aerosols and flammable items cannot be shipped by Air and therefore cannot be mailed overseas. Depending on which country you are shipping to, you may have to pay additional customs clearance charges. These additional charges for customs clearance is the recipients’ responsibility. Us a sender has no control over these charges so we advise you to contact your customs authority if you have any concerns.
*Europe 1: France, Netherlands, Sweden, Germany, Norway, Switzerland,, Spain, Monaco and Italy. *Europe 2: Albania, Austria, Belgium, Bosnia And Herzegovina, Brazil, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Macedonia, Malta, Montenegro, Poland, Portugal, Romania, Russian Federation, Serbia, Slovakia, Slovenia, South Africa, Turkey and Ukraine
The following brands are unable to be sold outside of Australia:
2. Cloud Nine
4. Brazilian Blowout
5. Denman Brushes
10. Retinol - X
11. Skincare LDEL Cosmetics