De Lorenzo Instant Allevi8 Conditioner 375ml

De Lorenzo

~~$25.95~~

$19.65

Buy Now, Pay Later. 4 interest-free payments of $4.91 AUD fortnightly.

Description

Inspired by the desert, the Instant Allevi8 range smooths dry, unruly hair to create straight, sleek styles. The rich anti-frizz formulas contain Baobab Protein, Kakadu Plum and Cactus Flower to strengthen, moisturise and provide a glossy finish.

A smoothing product that leaves hair soft, with healthy shine and a sleek finish.

Shipping

Returns

FAQs

Shipping Within Australia

Regular Post:

FREE for orders over $50
$6.95 for orders under $50
1-6 Business Days ( usually arrives within 2 business days)
Every Parcel With Tracking Information!
During the festive season (December) please allow up to 2 additional business.
If you have any concerns about your order, please contact us immediately and one of our customer service representatives will be of assistance

Express Post:

$9.95 for all orders
1-3 Business Days ( usually arrives within 1 business day)
Tracking available
All our parcels are shipping via Australia Post
All orders are usually dispatched within 24 Hours of Payment*
Orders may require 1 business day handling
All orders are Safe Dropped
We don't take responsibility for orders that are lost or stolen once item has been delivered to the address
*excluding Saturdays, Sundays and public holidays. If an order needs more than 1 business day handling we will contact you ASAP

Shipping To New Zealand

All parcels sent to New Zealand are shipped via Express shipping and should take between 3-5 business days. This is excluding any delays in dispatching the order in which the customer will be notified. The rates are as follows:

$14.95 for Parcels under 2kg
$24.95 for Parcels under 5kg

All parcels above the specified weight limit will not be able to sent out as one shipment. Unfortunately due to delivery costs, free shipping or discounted shipping promotional codes do not apply to international orders unless clearly stated otherwise.

Please note that due to strict Airmail regulations aerosols and flammable items cannot be shipped by Air and therefore cannot be mailed overseas.

Shipping Internatioanlly

Our international shipping rates are shown in the boxes below. All international shipping is shipped though Australia Post International services and can take up to 14 business days depending on your location. All parcels above the specified weight limit will not be able to sent out as one shipment. Unfortunately due to delivery costs, free shipping or discounted shipping promotional codes do not apply to international orders unless clearly stated otherwise. Please note that due to strict Airmail regulations aerosols and flammable items cannot be shipped by Air and therefore cannot be mailed overseas. Depending on which country you are shipping to, you may have to pay additional customs clearance charges. These additional charges for customs clearance is the recipients’ responsibility. Us a sender has no control over these charges so we advise you to contact your customs authority if you have any concerns.

*Europe 1: France, Netherlands, Sweden, Germany, Norway, Switzerland,, Spain, Monaco and Italy. *Europe 2: Albania, Austria, Belgium, Bosnia And Herzegovina, Brazil, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Macedonia, Malta, Montenegro, Poland, Portugal, Romania, Russian Federation, Serbia, Slovakia, Slovenia, South Africa, Turkey and Ukraine

Returns policy and warranty

All products are genuine and come with the manufacturer’s warranty. Every product has a different warranty period. Please phone us if there are any queries.
We do accept returns within 120 days of invoice date
Change of Mind returns are accepted, however there is a $9.95 restocking fee and buyer is responsible for return postage and re-postage
All items need to be in original condition, or else the refund/return will not be granted
On the rare occasion a good appears to be faulty, we will have it assessed once sent back and we will cover the return postage and re-postage
We under no circumstances accept returns on a used hair appliance

Hair appliances will only be accepted as a return if the product has not been opened, used and it is in original packaging

We will not refund a hair appliance that has been sent back to us, if it has been opened used and not in re-sellable condition and the buyer will be responsible for the postage cost back

Are your products genuine or copies?

All our products are genuine. We do not sell any fake or copy products what so ever. We guarantee the authenticity of all our products. These are backed up by genuine Australian Warranties.

How much is it for postage in Australia?

A flat rate of $6.95 per order for Standard Postage and $9.95 for Express Postage anywhere in Australia regardless of number of items ordered. However, any deliveries over $50 are FREE! (standard postage)

Is there any insurance with our order?

Yes, all our deliveries within Australia have insurance of up to $1,500 with every order at NO EXTRA CHARGE.

How long will my delivery take to arrive?

1-6 business days within Australia for standard postage. 1-3 business days, ( usually next day) within Australia for Express Postage.

How long is the warranty of your products?

All products are genuine and come with the manufacturer’s warranty. Every product has a different warranty period. Please phone us if there are any queries.

Do you accept returns?

We do accept returns within 120 days of invoice date Change of Mind returns are accepted, however there is a $8.95 restocking fee and buyer is responsible for return postage and re-postage All items need to be in original condition, or else the refund/return will not be granted On the rare occasion a good appears to be faulty, we will have it assessed once sent back and we will cover the return postage and re-postage

I'm scared about putting my credit card on the internet?

We offer a 100% secure site. We use Shopify Payments and Paypal as our payment gateway to ensure your optimum security. However, we also accept direct deposit if you choose not to use a credit card.

Can you help me with my hair problem?

Yes definitely. We will answer any of your hair dilemmas. Just click on contact us and tell us your problem, and we will respond within the next business day.

Can you help me find a product that is not on your website?

Yes, any products that are not listed on our website, we will do our utmost to order it for you. Please click on contact us and tell us your product.