Terms & Conditions

Promotions

By redeeming a discount code or offer for a free gift from Oz Hair & Beauty you access these terms & conditions: 

1. We cannot accept codes from any third party organisations or websites unless otherwise stated on ozhairandbeauty.com
2. Exclusions apply to all discount codes. Discount codes do not apply to Hair Appliances, Bundles & The Ordinary collections unless otherwise stated on promotional banners. 
3. Bundles excluded from any discount code are defined as a duo or trio of single products.
4. HELLO and HEY15 codes are for First Time Buyers only.
5. Where a minimum spend is applicable to a discount code or voucher, the minimum spend must be achieved in order to receive the stated value of the discount code or voucher. The minimum spend is calculated by adding all the products from the specified collections together. Hair Appliances & Fragrances do not contribute to the minimum spend for any Welcome/HELLO code.
6. Promotions and discount codes cannot be applied to an order once it has been processed. 
7. All vouchers including Welcome Vouchers are not redeemable for cash nor refundable. 
8. Promotions and discount codes are valid for a limited time only and will be specified on all promotional banners. Outside of this period an offer or discount cannot be redeemed. 
9. Discount codes can only be redeemed via checkout. You must insert the code to redeem any offer. 
10. Any items that have been purchased with a voucher will be refunded via a gift card or store credit. 
11. All 'FREE GIFT, FREE SAMPLE, FREE TRAVEL SIZE' promotions are While Stocks Last.
12. You must meet all requirements including minimum quantity of products to redeem free gifts. 
13. When redeeming free products including samples and travel size products, we will do our best to accomodate the gift you’ve redeemed or eligible for however where this is not possible, you will be supplied with a gift of equivalent size or value and be notified upon delivery of parcel. 
14. Where a choice of a free gift is offered with your order, we cannot swap out any free gift due to personal preference.
15. The 'FREE GIFT’ tag found on any products will entitle you to a free gift with a single purchase of a product. Only one free gift per order applies. 
16. The ‘PROMO ON PRODUCT’ tag found on any product indicates that the product is part of a promotion where you are required to purchase 2 or more product OR reach a certain threshold in order to receive a free gift, sample or discount. 
17. Only one discount code can be used per order. This also applies to automatic discounts where a discount is automatically applied to your order without a discount code. 
18. Where promotional offers are prices as marked, discount will exclude gift packs and bundles. Any other discount codes must be inserted at the checkout to apply further discounts.
19. Where a free product(s) is included with your order as part of a promotion, samples are 1-19ml and a deluxe sample is 20ml or more. A sample could come in sachet, bottle or container form.

If you are still having an issue with a code not working at checkout please reach out to our friendly team at enquiries@ozhairandbeauty.com or call us on 1300 4030 035.

 

E-Gift Vouchers

1. E-gift vouchers are valid for 36 months from the date purchase and cannot be redeemed for cash. We also cannot exchange or refund a gift card or replace a lost or stolen card.
2. E-gift vouchers are redeemable online only. 
3. E-gift vouchers are excluded from all promotions unless stated otherwise.
4. E-gift vouchers purchased in AUD may only be redeemeed on the Australian website and Gift Cards purchased in NZD may only be redeemed on the New Zealand website.