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Oz World Terms and Conditions

  • Oz World is a credits-based system where the user can earn credits back on every purchase made online.
  • Oz World is currently only available at ozhairandbeauty.com and valid only for Australian residents only.
  • Oz Hair and Beauty reserves the right to change these terms and conditions without any notice.
  • Joining Oz World requires the creation of an account with Oz Hair and Beauty. An account can be created via the account page and requires your email, first name and last name.
  • Anyone can join Oz World with a valid email address. Only one account can be made per customer, any other accounts will be closed, and all credits will be forfeited.
  • Oz World Loyalty Members will receive 5% credit on all purchases made online at Oz Hair and Beauty. 
  • Credit is earned on the monetary portion of goods purchased online at Oz Hair and Beauty. All shipping charges, parcel insurance and other administration charges (i.e., restocking fees) are excluded from Oz World credit.
  • All vouchers rewarded as part of Oz World exclude Hair Appliances, Bundles & The Ordinary and require a minimum spend dependant on the value of the voucher redeemed.
 Voucher Value Minimum Spend
$5 $20
$10 $30
$20 $40
$30 $50
$40 $60
$50 $70
  • Only one voucher may be applied to one order at the time of checkout. Vouchers cannot be used with any other promotional or discount code.
  • Once the user has redeemed credit for a voucher on the Oz World dashboard, it cannot be converted back to credits.
  • In the event where the user has redeemed multiple vouchers, they cannot be combined or merged to create one voucher.
  • Any friend referred to Oz Hair and Beauty must be a new customer who has not placed any orders with Oz Hair and Beauty previously.
  • A referred friend must place one order with a value greater than $50 before any discount for the existing customer to receive their credit.
  • Credits owed to a referring customer are applied to the referring customers account within 7 days of a successful referral.
  • A referred order being marked as delivered by the courier will be deemed as a successful referral.
  • If a customer that has been referred has not used any referral code for their order, we are unable to apply any referral award for this. 
  • A customer can complete up to 50 successful referrals in the calendar year. 
  • All discounts for referred contacts exclude Hair Appliances, Bundles & The Ordinary.
  • All credits earned online at Oz Hair and Beauty will expire after 12 months of date earned.
  • Any unused credit cannot be extended, redeemed for cash, or exchanged.
  • Credit cannot be transferred between accounts.
  • Credits can be redeemed for vouchers that can be used at the checkout online on Oz Hair and Beauty. Vouchers are pre-set to values of $5, $10, $20, $30, $40, and $50.
  • Vouchers issued by credit redemption must be used in full. We cannot provide cash or re-issue vouchers for any unused balances of an Oz World voucher.
  • Where a customer is entitled to a refund for their order and credit has already been redeemed, the value of the credit will be deducted from the refund total.
  • The Oz World loyalty program can be retracted at any time without notice by Oz Hair and Beauty.
  • Oz Hair and Beauty reserves the right to cancel any credit, vouchers, or loyalty account where the user is deemed fraudulent.
  • In the event of the Oz World loyalty program being retracted, Oz Hair and Beauty reserves the right to withdraw any outstanding credits, unused vouchers, or loyalty accounts.
  • Oz Hair and Beauty reserves the right to modify, amend or edit the credit rate for all online orders placed at Oz Hair and Beauty. This may happen without notice.