Not home to receive your parcel?
All of our parcels are sent with safe drop enabled, which means if you are not home to receive your delivery your parcel will be left at your premises in a safe place.
Please note that this is up to the discretion of the courier driver and if they do not deem a location ‘safe’ to leave a parcel, your parcel will be taken to your local post office for you to collect from.
If you know you will not be home to receive your parcel we do have alternate options when you place your order such as Parcel Collect/Australia Post Collection locations etc.
You can also manage your delivery via the MyPost app if your parcel has been dispatched with Australia Post- MyPost app Australia Post Tracking App – Track parcels and control deliveries on the go - Australia Post (auspost.com.au)