Steps to check delivery
To check your delivery status, you will need to find your tracking number.
You can look this up via our tracking page, where you will be able to enter your details and view the status of your order and tracking details- Click here
Or you can click on the email tracking link sent to you when your order was dispatched or copy and paste your tracking number into the correct postal service being used to deliver your parcel.
Make sure the tracking number and address details are correct.
Once your tracking number has been searched in the system the latest updates will show for your parcel.
Please check here to see if your parcel has been updated to ‘delivered’ or if it is saying ‘awaiting collection from your LPO’
If you need further assistance, please feel free to reach out to our customer service team via our live chat or call us on 1300 40 30 35 or email firstname.lastname@example.org.