Welcome to our Tips & Tricks Section

Welcome to our tips and tricks section! This is where OZhair and Beauty will provide you with weekly updates, tips and tricks for any problems you face with hair care, and all the styling & beauty products that are suitable for your skin. It’s all about you!

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Need a hair problem solved?

Send us your questions by Friday of every week and we will feature the answer Monday the following week in this section!!

Click here to send OZhair and Beauty your story along with any picture and we will try help solve any issue!!

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Tip of the week!

After washing your hair,  massage the conditioner in to your scalp, we recommend to leave the conditioner in for approximately 5 minutes. This allows the conditioner to condition truly have time to treat your hair from the roots to the tips! Rinse with cold water for best results.

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Testimonials

At OZhair and Beauty we love to hear feedback from our clients on the products and service we provided. Please share with us your experiences and your testimonials will be featured in this section.

Testimonials will be updated on a regular basis.

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FAQ's

Are your products genuine or copies?

All our products are genuine. We do not sell any fake or copy products what so ever. We guarantee the authenticity of all our products. These are backed up by genuine Australian Warranties.

 

Do you only post in Australia?

 

No, we deliver anywhere in the world.

 

How much is it for postage in Australia?

A flat rate of $8.95 per order anywhere in Australia regardless of number of items ordered. However, any deliveries over $99 are FREE! (Except for Bulk orders and Salon deliveries- please phone us for a cost on delivery)

Is there any insurance with our order?

Yes, all our deliveries within Australia have insurance of up to $1,500 with every order at NO EXTRA CHARGE.

How much is international delivery?

A flat rate charge of $25 anywhere in the world per 5 items. ( Please phone for Bulk deliveries and insurance)

How long will my delivery take to arrive?

Between 3-5 business days within Australia. International deliveries within 14 business days.

How long is the warranty of your products?

All products are genuine and come with the manufacturer’s warranty. Every product has a different warranty period. Please phone us if there are any queries.

I'm scared about putting my credit card on the internet?  

We offer a 100% secure site. We use ANZ egate and Paypal as our payment gateway to ensure your optimum security. However, we also accept cheques and direct deposit if you choose not to use a credit card. (Cheques will be cleared before deliveries can be made)

Do you offer a wholesale service?

Yes, if you are a salon please give us a call and you will be granted wholesale prices. If not, don’t worry, we guarantee our prices are the cheapest on line and if you find a product cheaper elsewhere, we will price slash a further 5%. This is our policy.

Do I need to be a hairdressing or beauty salon to buy on your website?

No we are open to the general public and anyone can buy from our site.

Can you help me with my hair problem?

Yes definitely. We will answer any of your hair dilemmas. Just click on the “Seeking Advice” box and tell us your problem, and we will respond within the next business day.

Can you help me find a product that is not on your website?

 Yes, any products that are not listed on our website, we will do our utmost to order it for you. Please click on the “Can’t find your favourite products” box and tell us your product.